Refund policy

Returns and Refunds Policy

 

Refund Policy

We understand that schedules and circumstances can change. If you wish to cancel your child’s enrolment, we offer refunds up to one week before the scheduled course commencement date. To request a refund, please contact us directly at jannik@headstart-institute.com. Refund requests received less than one week before the course start date unfortunately cannot be accommodated, due to limited availability and planning considerations.

 

Course Date Changes

If your child is unable to attend their scheduled course, we are happy to accommodate a date change to the following term, provided we are notified at least one week prior to the original course commencement date. Early notification allows us to offer the spot to another student waiting for enrolment. To request a course date change, please contact us directly at jannik@headstart-institute.com.